Supervisory IT Specialist (OS)

Deliver secure and high availability infrastructure solutions supporting VA's mission. Serve as an operational service provider of foundational compute, storage, physical database, and client management components. Implement and sustain technical, management, and operational security controls and supporting processes to protect mission critical networks, systems, and applications throughout the VA enterprise. Apply today! Major duties: Provides leadership and management expertise in the design of customer solutions comprised of a wide range of computer system hardware and software products. Establishes and maintains a close working relationship with management officials in various services and staff offices to keep abreast of the information system's needs. Advises Service Chiefs and other high-level managers on organizational goals, objectives, and management strategies. Manages the execution of all tasks for the acquisition of hardware and/or software necessary to support new initiatives or to provide changes in existing systems/applications. Gives advice, counsel and instruction to employees on both work and administrative matters. Directs the implementation of quality improvement initiatives and establishes quality controls to improve the effectiveness of services provided to all nationwide customers. Finds and implements ways to eliminate or reduce significant bottlenecks to production and improve business practices. Evaluates and acquires productivity improvement tools for application development use and remote customer. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code 451 - System Administrator: Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures). For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday - Friday; 8:00am to 4:30pm Compressed/Flexible: Available at Supervisor discretion. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Specialist (OS)/PD15021A Physical Requirements: The work is primarily sedentary, but may involve some walking, standing, bending, and carrying of light items such as books, papers, or laptop computers. Work may require occasional travel and the ability to safely move and install IT equipment. Working Conditions: The work is typically performed in the office or computer environment. Travel is occasional. The incumbent may be required to work irregular tours of duty including some weekend work. Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. All required documents must be uploaded at the time you submit your application. The system supports only one submission. Applicants will not be able to edit their application or upload additional documents once it has been submitted. Applications that are incomplete-including those missing required documentation-will not be considered. Applicants are responsible for reviewing the Required Documents section and ensuring all mandatory materials are included prior to submission. Note: Applicants will not be contacted for missing information. It is the applicant's responsibility to provide all documentation necessary to determine qualification and eligibility.