Administrative Support Assistant
Veterans Health Administration · Seattle, Washington
hybridentry level$51,037 – $66,348Posted Oct 28, 2026 · verified Oct 28, 2026
Description
This position is the Administrative Support Assistant (ASA), functions as the manager of the Mental Health Treatment Coordinator (MHTC) sub-program within the Primary Care Management Module (PCMM). The Primary Care Management Module (PCMM) is a Veterans Health Information Systems and Technology Architecture (VistA) application that allows input of facility specific and panel specific data, and allows national roll up of this data for tracking, case finding, and comparison purposes.
Major duties:
The incumbent works within the Primary Care Management Module (PCMM) for the Teams within the Mental Health Service of the VA Puget Sound Medical Center. The Administrative Support Assistant performs work in support of general management and/or program analysis where knowledge of the purpose, operation, methodology, techniques and characteristic of specific management or program analysis functions is required: specifically for the Mental Health Treatment Coordinator (MHTC) program and other administrative functions as described below. Duties may include, but are not limited to: Enters Mental Health Care information into the MHTC program of the PCMM, enrolls patients into the Mental Health teams, and assigns patients to the appropriate provider within the MHTC program. Responsible for monitoring and tracking of the Electronic Wait List (EWL) for Mental Health. Assigns patients to a Mental Health Treatment team, removes patients from the database when discharged from Mental Health Care, maintains accurate enrollment data, identifies and corrects discrepancies in the database system, and discharges from multiple or inappropriate specialty and consult clinics. Evaluate and monitor administrative activities for the Outpatient Mental Health Clinic (OMHC), Seattle Division and make recommendations for improvements including assisting the clinical Leads and supervisors and keeping them informed of organizational updates and/or program changes impacting their program. Primary funds control clerk for the Outpatient Mental Health Clinic (OMHC), Seattle. These Fund Control Points (FCP) have annual expenditure limits and are generally used for clinical supplies and services. Prepares edits and compiles data for requests requiring administrative actions. Identifies problems and inefficiencies along with estimates for program requirements and prepares reports, justifications, charts, graphs for statistical and narrative data for briefings and presentations to management officials. Work Schedule: Monday through Friday 8am - 4:30pm Virtual: This is not a virtual position. Telework: Ad-Hoc only Position Description/PD#: Administrative Support Assistant/PD413750 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements:
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Direct Hires can't move within 90 days of DHA appt. Statement goes on announcement under requirements 5 CFR 330.502 - General restriction on movement after competitive appointment applies.
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