Management and Program Analyst

The Management and Program Analyst coordinates and improves pre-departure communications, training materials, and processes. The role monitors data, tracks invitee progress and attrition, and reports insights to leadership. It also collaborates across offices on logistics, travel, customer service, and supports administrative tasks and standard operating procedures. Major duties: The Management and Program Analyst performs the following major duties: Manage and coordinate pre-departure communications by reviewing messaging, ensuring policy alignment, advising leadership, and supporting consistent communication across stakeholders. Develop and maintain pre-departure materials and training, including newsletters, learning resources, SOPs, and curriculum aligned with the Volunteer Delivery System and agency strategy. Lead monitoring and reporting efforts by creating tracking systems, analyzing invitee data, reporting on attrition and feedback, and supporting data management functions. Collaborate on travel logistics and operational processes with internal and external partners, ensuring smooth coordination of Volunteer travel and resolving issues as they arise. Provide administrative and customer service support, including responding to invitee inquiries, managing purchase obligations, and supporting cross-office communication and alignment. Requirements: Applicants selected for this position are subject to the following Conditions of Employment: You must be a U.S. citizen and at least 18 years old. Males born after December 31, 1959, must be registered with Selective Service (see www.sss.gov). Prior to employment, Peace Corps will review records for Returned Peace Corps Volunteers and former employees, as required by statutes 5 USC 3322 and 22 USC 2507b. You must submit a signed statement acknowledging adherence to the Peace Corps Conditions of Employment before your first day. You must successfully complete a Public Trust background investigation. A one-year probationary period may be required. This requirement is not applicable to current agency US Direct Hire employees who have completed a probationary period or current Experts who have served for more that 12 months. Occasional travel is required.