Supervisory Program Specialist

This position is located in the office of the Health Care for Homeless Veterans (HCHV) Programwithin the Mental Health Service Line. The function of the Supervisory Program Specialist is tocollect, monitor, and analyze data concerning HCHV, Contract Housing, HUD-VASH, HomelessHotline, Grant and Per Diem (GPD), Homeless Prevention Programs, Community Resource andReferral Center (CRC), H-PACT, as well as Collaborative community programs, and staffing toidentify gaps in services and areas of need. Major duties: Scope: The incumbent supervises one GS-7 Program Support Assistant, one GS-6 Medical Support Assistant, and one Driver to ensure programmatic coverage and effective support across all sites. The incumbent develops relationships with Healthcare for Homeless Program Supervisors at each location along with clinical and administrative staff. The incumbent ensures annual training is complete. S/he provides data management and analytical support along with audits, management controls, and workload analysis for the program. Effect: The work will impact a wide range of activities which are of major importance to the overall mission of ending homelessness. The expected impact is the utilization of strategies in the development of long-range program plans, goals, objectives, and milestones as well as evaluation of the effectiveness of the Homeless program. The incumbent reports to the Section Chief, Homeless Program. The Homeless Program reports directly to the ACOS for Mental Health. S/he is expected to operate under policy guidelines and is expected to identify and initiate analyses and functions needed to accomplish duties. S/he is expected to plan and execute assignments independently in a highly skilled technical setting as a specialized expert. The incumbent plans and schedules work to be accomplished by subordinates, sets and adjusts short-term priorities, assigns work in consideration of employee skills and mission requirements. Additional managerial responsibilities are assigned to this position. A Title 5 Supervisor can administratively (but normally not technically) supervise a Hybrid or Title 38 staffer on matters. The incumbent supports Equal Employment Opportunity (EEO) action plans and other specialemployment program initiatives required of Federal managers by regulation. He/she promotesactions to prevent unnecessary escalation of employee-management disputes to formal status.He/she ensures fair workforce treatment and renders fair and timely decisions in all areas ofdelegated authority in the EEO complaints process. Contacts are with Homeless Program staff, CBOC Homeless Program staff and leadership,Mental Health Service Line leadership, and occasionally VISN Homeless Program leadership.Personal work contacts include individuals representing the interests of patients such asCongressional liaisons and family members. The incumbent is responsible for the direct supervision of all Homeless Program support staff. Incumbent's duties include identifying and integrating internal and external program issues affecting the immediate organization by providing administrative monitoring of all components in the continuum of homeless services to increase effectiveness, efficiency, as well as client and stakeholder satisfaction. Gaps will be identified through an analysis of unmet needs as identified by both staff and Veterans, as well as monitoring of workload, staff productivity from VSSC and Homeless Program Data Cubes. The incumbent's duties will include taking the lead in analyzing data submitted by each program under the homeless umbrella to develop, implement, evaluate, and improve processes and presenting that data to assist program staff with identifying gaps and planning the expansion for services to meet gaps identified as being critical to achieving the plan to end Veteran homelessness. Work Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD080336 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.