Medical Administration Specialist

This position is organizationally aligned under the Benefits and Data Management Services (BDMS) and is expected to work closely with all administrative staff and members of the health care team. The incumbent will receive program direction and guidance from the BDMS, the Director, and the team's leadership within the Emergency Department. Major duties: Duties include but are not limited to: Provide administrative, program, and team support. Interpret VA rules and regulations relating to determination of legal entitlement to benefits. Investigates issues and prepares complex and sensitive correspondence related to patient care. Conducts thorough interviews with veterans, eligible persons and other parties who desire treatment at the VANCHCS. Assists and backs - up the Beneficiary Travel Clerk with Beneficiary Travel procedures. Collaborates with Medical Care Cost Fund (MCCF) section, ensuring all financial reports (Means Test) documents are timely completed. Input of insurance and third-party payer information. Safeguards and manages valuables and clothing room activities. Prepares daily Gains and Losses Sheet and other related statistical reports. Provides administrative authority, guidance, and advice to the Medical Officer of the Day (MOD) and all other clinical staff concerning administrative matters necessary for operation of the Medical Center during other-than-normal tours. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Various schedules available, Nights, Weekends, Rotating Shifts and some Holidays Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Specialist/PD02134A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.