Supervisory Medical Administration Specialist

The incumbent serves as a Medical Administrative Specialist, Supervisor, to the Chief, Administrative Medicine Service (AMS) and has overall responsibility for managing, directing, supervising and administering a wide variety of complex, administrative and technical functions for numerous programs. This includes Compensation & Pension examinations, VA Community Care (VACC), and Employee Occupational Health. Major duties: Duties include, but are not limited to: Regularly attends informal management sessions and provides pertinent advice during various stages of long- and short-range planning, policy formulation, resource distribution and decision making. Actively participates in many phases of station planning and overall station policy development. Works as an integral member, advisor and participant with the various components of the Administrative Medicine Service as well as other departments within the Medical Center. Influences decisions and actions beyond the scope of immediate program areas. Responsible for the supervision and administrative oversight all AMS departments including VA Community Care, Occupational Health, and Compensation and Pension Program (C&P). Provides administrative support for the scheduling and accomplishment of medical examinations at the request of VA Regional Office for veterans claiming compensation or pension benefits resulting from injury/sickness incurred or aggravated during military service. Provides support and guidance to other administrative and clinical personnel and program officials by closely integrating a wide variety of Department of Veterans Affairs health care programs, Medical Center objectives; and the mission and goals of the Medical Center relating to patient intake administration and health care delivery. Promotes effective utilization of resources including reviewing of patient administration and patient care functions and analysis of workload data to identify areas where changes in workload/staffing distribution or scheduling practices would improve services and maximize resources. Assures workload is timely accurately captured for the Administrative Medicine Service. Provides services and technical counsel necessary to meet procedural, legal and administrative requirements relating to the care and treatment of patients. Responds to and provides for disclosure of patient and Medical Center operational information. In this capacity, ensures the protection of confidential patient and facility information through the establishment of strict criteria and processes for responding to requests for such information under the Privacy or Freedom of Information Act. Gives considerable attention to human resource management, activities, which create the need for broad knowledge of government-wide and agency personnel management requirements, policies and systems. Carries out the following human resource responsibilities: 1) approving, rejecting or recommending actions, 2) investigation and recommending performance standards and employee appraisals, on-the-job training, career development and shift assignments. Plays a major role in evaluating patient, public and service organization attitudes toward the Medical Center thorough daily direct contact with patients and their family members. Conducts inquiries and investigations to gather facts and independently works with staff throughout the facility to resolve problems. Demonstrates and fosters an environment of professionalism with excellent communication skills in order to establish and maintain good relations with veteran applicants, patients, their families and visitors. This activity and the manner in which it is accomplished create an atmosphere conducive to quality patient care. Work Schedule: Monday through Friday 8:00 a.m. to 4:30 p.m. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD041430 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.