Administrative Officer - Transplant Service

The incumbent facilitates and supports the Chief, Transplant Service and the Directors of the bone marrow, cardiac, liver, and renal programs, attending physicians, clinical coordinators, social workers, and administrative personnel assigned to these programs. These are highly specialized and highly visible clinical programs within the national VA Healthcare system. Major duties: ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Serves as the first point of contact for a variety of VA and non-VA officials and clinical experts seeking knowledge about Transplant Service. These include, but are not limited to, VA Central Office management officials, managers of other transplant programs, physicians and administrators at this and other VA facilities. Develops responses concerning the Transplant Program, including sensitive issues which may relate to patient care, and to provide accurate information for dissemination to these sources and to the families of veterans who are seeking care through this facility. Serves as the contact point for the National VA Transplant referral system. S/he oversees administrative management of all patients referred to this facility for transplant services from VA medical centers nationwide. Provides continuity between Transplant Service and other services within the medical center. Supervises the day-to-day activities of his/her administrative support personnel. Provides administrative leadership to physicians and other Title 38 personnel within the service. Assists in the evaluation of the overall planning activities of Transplant Service in relation to policies, plans and objectives established by the Department of Veterans Affairs, obtaining information upon which evaluations and planning decisions can be based. Responsible for proper utilization of resources by conducting surveys and collecting data which will support recommendations concerning space, personnel, equipment and workload. Responsible for reconciliation and administering all CMR accounts for Transplant Service. Incumbent is responsible for prompt reporting of excess equipment and proper justification when submitting supply requisitions. Maintains an up-to-date list of equipment needs, and replacement of old equipment. Administers human resources activities for the service. Prepares a quarterly utilization report for submission to VACO that is the basis for reimbursement of lodging expenses to the medical center. Provides ongoing review of changing regulations, guidelines and state and federal laws as they impact these policies, and initiating new station policies and procedures as necessary to meet the needs of TVHS staff, house staff, and patients. Holds responsibility for quality management and improvement activities, which relate to quality of care of the transplant patient, and policies related to respect for patient rights as they apply to transplant and donation of organs and tissues. Work Schedule: Full-time, 8-hour shifts Monday through Friday, per the needs of the service Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process. Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.