Program Analyst

The Program Analyst, PCMM Principal Facility Coordinator (local title), is assigned to the Primary Care Service Line at the Atlanta VA Medical Center. The Principal Facility Coordinator demonstrates exceptional mastery of PCMM technical requirements. As the facility's recognized subject matter expert, the Principal Facility Coordinator independently manages all facets of panel management, team configuration, enrollment capacity monitoring, and compliance with national PCMM directives. Major duties: Major duties include, but are not limited to: Works in collaboration with the Primary Care Leadership, Associate Nurse Executive, Team Leads, Health Administrative Services, CBOC Administrators, and Nurse Managers and is responsible for maintaining the PCMM database for all of the primary care teams. Assists or provides training, implementation, monitoring and evaluation of all administrative procedures related to PCMM operations. Works closely with the other PCMM Coordinators serving as a PCMM subject matter expert, and will certify PCMM application users to ensure competency. Ensures maximum efficiency of the primary care clinic operations through appropriate utilization of resources by administrative and professional personnel. Enters primary care team information into the PCMM database, assigns an un-assigns patients to primary care teams and providers, removes patients from the database when discharged from Primary Care, maintains accurate enrollment data, identifies and corrects discrepancies in the PCMM database system, and discharges patients from multiple or inappropriate teams. Monitors and tracks the Electronic Waiting List (EWL) for the Primary Care Service Line. Participates in patient education activities as it relates to outpatient systems organization, clinical access, scheduling and logistical issues. Conducts a port of organizational surveys in a wide variety of organizational activities particularly in the PCSL. Obtains, organizes, files and retrieves reports and numerical data for use in preparing status reports, briefings and presentations. Work Schedule: Monday - Friday, 7:30am - 4:00pm. Work Schedule is subject to change based on agency needs. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD050119 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.