Administrative Officer

The purpose of this position is to provide administrative oversight for all programs and services provided in Social Work Service of the Gulf Coast Veterans Health Care System. The primary goal is to guarantee the optimal delivery of high-quality care to the Veteran. The duties of the Administrative Officer are highly complex and require in-depth administrative knowledge and complex managerial skills in the management and administration of acute mental health services. Major duties: Acts as liaison with human resources office, coordinating personnel actions, and maintaining personnel records. Completes and assists managers with writing position descriptions, functional statements, job analysis, performance plans, training requests, and drafting disciplinary and adverse action documents. Adjusts work procedures among administrative staff according to workload to ensure highest efficiency. Supervises administrative staff, establishing guidelines and performance expectations, clearly communicating them though the employee performance management systems. Observes and evaluates employee performance, develops work improvement plans, recommending personnel action as necessary. Provides guidance and relates policy and procedures to all disciplines within Social Work Service, and advice and counsel to workers related to work and administrative matters. Provides guidance and assistance to supervisors and staff on personnel issues, projecting staff needs. Provides guidance and direction to the many and varied licensed staff regarding directives, policies, ensuring efficiency, and effectiveness. Provides administrative oversight of all programs and services by planning, developing and evaluating and directing key administrative activities in multiple programs. Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, and delegations of authority. Provides advice and makes recommendations to Chief, Social Work Service, liaison for executives, investigating and resolving problems. Provides direction and measures outcomes of services by reviewing and analyzing data, making recommendations for improved efficiency and effectiveness. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm (subject to changed based on agency needs) Telework:This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD03778-0 and PD03779-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Auhtorized Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License. Please provide your driver's license number, issuing state and expiration date. Reminder - Do not include a copy of your license; if referred for interview it may be requested at that time. Must be able to independently operate Government Vehicle. Must provide clean driving record report from the DMV during the pre-employment process. Selective Service Registration is required for males born after 12/31/1959 A pre-placement evaluation may be required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Form I-9 Acceptable Documents | USCIS). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.