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ADO Field Trainer/Customer Service Representative

Michigan Farm Bureau · Grand Rapids, Kent County

full-time$52,529Posted Nov 1, 2026 · verified Nov 7, 2026

Description

ADO Field Trainer/Customer Service Representative To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agent…

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