Human Resource Specialist (Employee Benefits)

About the Position: This position is with the Army Benefits Center-Civilian. Major duties: Serves as senior technical expert and shift leader in a consolidated benefits center responsible for advising the work force on federal benefits and entitlement legal and regulatory requirements. Executes requirements on behalf of the serviced Command for cases involving retirement plan determination, Non-Appropriated (NAF), Disability Retirement, Estimates, Civilian Death-In Service actions and Special Retirement Coverage (SRC) eligibility. Uses in-depth knowledge of federal benefits, entitlements and retirement programs to execute policies and provisions as defined by the Office of Personnel Management and/or the Department of Defense. Provides advice and guidance for highly difficult cases involving questionable requests, documents, or evidence providing sound justification and advisory as to reasons why benefits are or are not entitled. Provides oversight into settlement agreements, Equal Employment Opportunity and Merit Systems Protection Board cases to advise the employee, command representatives and/or legal officials. Assist management and employees in the completion of actions for Federal Employees Health Benefits, Federal Employees' Group Life Insurance, Thrift Savings Plan, Military Deposits, Civilian Re(deposits) and retirements Review difficult special retirement programs coverage retirement cases for Firefighters, Law Enforcement Officers, and Air Traffic Controllers that involve extensive reviews of employee service history and agreements that are complicated.