Supervisory Medical Administrative Specialist (Enrollment Coordinator)

The VA Northeast Ohio Healthcare System is recruiting for a Supervisory Medical Administrative Specialist (Enrollment Coordinator). The Supervisory Medical Administrative Specialist (Enrollment Coordinator) is responsible for the direction, planning, and administrative coordination of the day to day operations of the Health Benefits Unit. Major duties: The Supervisory Medical Administive Specialist (Enrollement Coordinator)duties include, but are not limited to: Oversees daily operation of the Enrollment & Eligibility sub-section within Ambulatory Care & Processing (AC&P) section of PCAS. Remains aware of management discussions, decisions, and policy making concerning eligibility and enrollment workload. Integrates program objectives and planning within facility operations as a whole to ensure goals and priorities are complementary and in congruence with over all facility, VISN, and National requirements as it relates to Veteran eligibility and enrollment. Develops performance standards and evaluates work performance of subordinates. Resolves minor complaints from employees. Ability to plan, organize, prioritize, and expedite work with accuracy. Assumes overall responsibility of the Eligibility & Enrollment subsection within Ambulatory Care & Processing (AC&P) section of PCAS. Knowledge of regulations, directives, public law, VA policies and directives as it related to Veteran Eligibility and Enrollment. Ability to provide technical support and stakeholders in all areas relative to Eligibility and Enrollment with Ambulatory Care & Processing. Ability to interact with a variety of individuals including, clinicians, administrative staff, veterans, family members, veteran service organization advocates. and Congressional offices. Advice upper management and facility point0 of 0contacts of all Eligibility and enrollment related affairs with in Ambulatory Care & Processing. Provide guidance to Administrative and Clinical staff of requirement to support Ambulatory Care & Processing section of Health Administration and other patient related matters including training, coordinating services with contractors, and assessing workload to determine resource allocation. Work Schedule: Monday- Friday, 8:00am- 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administrative Specialist (Enrollment Coordinator)/94540 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.