SUPERVISORY IT SPECIALIST (CUSTSPT)

You will serve as a SUPERVISORY IT SPECIALIST (CUSTSPT) in the CENTER FOR SERVICE SUPPORT (CSS). Major duties: You will assist in implementing and sustaining IT capabilities across the domain to enable the efficient flow, sharing, and management of information supporting curriculum development, student services, and training delivery. You will provide operational oversight of IT programs and projects to ensure compliance with policies, timelines, and performance objectives. You will coordinate NMCI, TRANET, and Electronic Classroom (ECR) support activities, including troubleshooting service issues, resolving system efficiencies, and working with service providers to restore and maintain operational capability. You will support research, development, design, implementation, and maintenance of command websites, portals, and digital services. You will provide analysis and recommendations related to IT acquisitions, hardware/software configurations, NMCI tasking, shared services, and IT support contracts. You will prepare reports, briefings, and decision papers for the N6 Director and senior leadership on IT posture, risks, resource requirements, and program status. You will provide supervision and technical direction of assigned personnel and provide functional guidance to additional government and contractor IT personnel supporting the CSS domain.